Returns Policy
Customer satisfaction is our goal! If you are unhappy with your purchase within 30 days of delivery, we will accept your return and issue a refund.
The item must be unused and in its original packaging with all instructions and warranty paperwork.
A 15% re-stocking fee will be charged for most returns, and will be deducted from your refund.
We also do not refund shipping charges.
All returns require a Return Merchandise Authorization (RMA) number, which can be obtained by contacting Customer Service. We do not accept returns or cancellations for special order or built-to-order items. Replacement parts are also not returnable.
Damaged Products:
Please take the time to inspect your order at the time of delivery. If it arrives damaged, please notify the delivery person so a claim can be filed immediately. You should notify us within two business days so we can ensure you will be compensated for the damages, or to arrange a replacement to be sent out to you.
Return Instructions:
- Call customer service at 909-606-8889, or fill out online contact form to request an RMA number.
- We will respond with the RMA number and an address to ship the package to.
- Please label the outside of the package with the RMA number that will be assigned. If we receive a return without this identifying number, we may not recognize which customer or account to credit.
- Ship the order back to the address given. Everyway4all will not pay the shipping costs for item returns except the items are having quality issues.
- Please allow up to 2 weeks for transit time and processing time. You will see a refund issued within that time, less the shipping charges and applicable restock fees.
Order Cancelation:
If you would like to cancel an order that you placed, please contact us right away at 909-606-8889 or email info@everyway4all.com so we can cancel the order before it is processed. Once it ships, the cancellation will be classified as a return and may incur restock fees. Orders for custom and built-to-order items may not be able to be cancelled once production of the item has begun.